About us:

ICU Clean is a family run business with a corporate outlook, with over 20 years experience in the cleaning industry we pride ourselves on our professional approach. We tailor packages to suit you (the client) in order to give you the most cost effective solution for your needs.

As a service provider we know just how important our staff are, and it is with this in mind that we have a comprehensive in house training schedule backed up with outside training too. Through our approach and commitment we have built up a reputation for cleaning excellence, value and attention to detail. Our management structure ensures that our clients receive first class service, not some of the time but all of the time. We have site supervisors on all sites, backed up by field supervisors who are in turn backed up by area management.

As our client your site will receive ongoing regular visits by both our supervisory and management staff, so if there are any queries or concerns you have you can be assured they will be addressed immediately. It is this attention to detail along with a can do will do attitude that has made us into the premier cleaning contractor in Wales today.

Benefits of outsourcing:

Freedom to concentrate on core Business activities:

Let the cleaning specialists concentrate on cleaning issues.

Improve quality:

Achieve a step change in quality through contracting out the service with a new service level agreement.

Knowledge:

Access to intellectual property and wider experience and knowledge

Operational expertise:

Access to operational best practice that would be too difficult or time consuming to develop in-house.

Catalyst for change:

An organization can use an outsourcing agreement as a catalyst for major step change that can not be achieved alone. The outsourcer becomes a Change agent in the process.

Enhance capacity for innovation:

Companies increasingly use external knowledge service providers to supplement limited in-house capacity

Commodification:

The trend of standardizing business processes, IT Services and application services enabling businesses to intelligently buy at the right price. Allows a wide range of businesses access to services previously only available to large corporations.

Risk management:

An approach to risk management for some types of risks is to partner with an outsourcer who is better able to provide the mitigation


Quote below from the OECD (Organisation for Economic Co-operation and Development)

"Contracting out services is one of the principal market type
mechanisms applied in OECD Member countries. It's use is
increasing in virtually all Member countries, as the evidence is fairly
clear that contracting out can lead to efficiency gains, while
maintaining or increasing service quality levels"
www.oecd.org